Powerful Posses- Boost Your Confidence Level

boost-your-confidence-level 

Body language can say a great deal more than the words we use. There are three main types of body language that you need to think about as part of your speaking and listening skills - eye contact, body position and gesture and movement.

Different types of body language

Body language is the most important aspect of face-to-face communication. Anything you say can be enhanced or undermined by how you sit or stand or how you move your eyes. If you look bored then the audience will be.

If your body language is right, they will already be persuaded that you are worth listening to.

There are some major types of body language:

1. Eye contact
2. Body position
3. Gesture and Posture
4. Facial Expressions
5. Hand Shake
6. Tone and pitch of voice
   Eye contact
   Eye contact is vital. If you want someone to listen then you need to look at them - not for too long, of course, but enough to show you are addressing them and that they might want to listen.

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  triangle-technique

  It is awkward staring into someone else’s eyes, Use this little trick: Draw an imaginary inverted triangle on the other person’s face around their eyes and mouth. During the conversation, change your gaze every 5 to 10 seconds from one point on the triangle to another. This will make you look interested and engrossed in the conversation. 
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• Body position

  You can tell by looking at someone whether they are excited, bored, relaxed or stressed. To get someone interested in what you're saying you need to look interested yourself. 

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  body-position

  Example:  If you are role-playing a confident boss it may be right. If you're standing up you will need to hold your head up and have your arms open that way you can get the final aspects of body language right.

• Gesture and Posture

  Gesture and Posture are two most important forms of communication through our body language. These non-verbal communication forms include our facial expressions and eye movements.

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  Posture

  

  posture

  
  

  It is used to refer to the way a person stands or sits. One can have a relaxed posture or a tensed posture. The manner in which a person positions his body while speaking conveys a lot about his attitude. One can tell a lot about the social standing of a person by merely observing his posture.
  
  

  Gesture

  

  gesture

  
  

  Movement of hands or other body parts to convey a message is know as Gesture. For example, moving your hands to say hello or bye are some popular gestures universal in nature. Different cultures have unique signs and gestures that convey special meaning to them.
  
  

  Basically to sum it up,• Gesture is a bodily movement while Posture is a manner of standing and sitting.• Gestures can be both intentional and unintentional but postures are mostly unintentional.• Hello and Goodbye are some easily identifiable gestures.• Posture can tell us whether a person is cool, relaxed or tensed.

• How people sit or stand is noticeable, but what really emphasizes face-to-face conversation is how people use their expressions, heads, hands and shoulders to make a point or emphasis words.

  Facial Expressions

  

  facial-expressions

• Our faces are the most expressive part of our bodies. Facial expressions help set the emotional tone for a speech. In order to set a positive tone before you start speaking, briefly look at the audience and smile to communicate friendliness, openness, and confidence.
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• Beyond your opening and welcoming facial expressions, facial expressions communicate a range of emotions and can be used to infer personality traits and make judgments about a speaker’s credibility and competence. Facial expressions can communicate that a speaker is tired, excited, angry, confused, frustrated, sad, confident, smug, shy, or bored. 
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• make sure your facial expressions are communicating an emotion, mood, or personality trait that you think your audience will view favorably, and that will help you achieve your speech goals.
  
  Also make sure your facial expressions match the content of your speech.
  For Example: #When delivering something light-hearted or humorous, a smile, bright eyes, and slightly raised eyebrows will non-verbally enhance your verbal message.
  
  #When delivering something serious or somber, a furrowed brow, a tighter mouth, and even a slight head nod can enhance that message.
  
  If your facial expressions and speech content are not consistent, your audience could become confused by the mixed messages, which could lead them to question your honesty and credibility.

   Handshake 

handshake 

A handshake is a customary greeting between two people. handshake is a only way to convey energy to the next. just remember that your way of Handshake is taking a major part to close or cancel your deal, so make it warmer and professional. 

Types of Handshake,

Palm Vertical to the ground and extending your arm forward as though you were sawing wood with a hand saw. It sends a message of greetings, I am here for you as you for me. We are equals.
Better Tilt your hand slightly so that your palm is pointing to the sky. This subtle body language message is humility and that you are there to help and to serve.
Palm Up I am here to serve you. It can also indicate when first offered, submission or take charge.
Palm Down This is the authoritative position. You are in charge or in authority. You are there to take the lead, to take care of things, to get the job done. However it can also indicate a controlling personality.
Hand in Hand Typically your greeter will offer a hand palm up and before shaking starts the second hand sandwiches yours. Sometimes given to show empathy as with the loss of a loved one.
It is also given when wanting to demonstrate concern or to convey that you’re with a caring individual. It seems to be a favorite of politicians.

Let’s take a quick look at how to shake hands professionally:

1. Introduce Yourself – Tell the person who you are before you reach out and shake their hands.
2. Dry Hand If Necessary – If you have sweaty palms, air them out and wipe them down before you initiate the handshake.
3. Initiate Appropriately – It’s almost always appropriate to initiate a handshake during a greeting. Never leave an extended hand hanging.
4. Use The Correct Hand – Most people shake with their right hand, but be prepared to shake with your left hand if circumstances require that. Pay attention to your non-shaking hand. Keep it visible and open.
5. Stand Up – Stand up out of respect for the person you are greeting.
6. Make Eye Contact – Look a person in the eyes as you shake hands.
7. Smile – A smile goes a long ways to establishing that you are a confident, friendly, genuine person.
8. Grip Firmly – A firm and consistent grip is perfect. Too tight and you could injure the other person’s hand. Too weak and your handshake will feel like a dead fish.
9. Pump 2-3 Times – Shake from the elbow 2 to 3 times.
10. Time It For 3-4 Seconds – Don’t linger while shaking hands. Keep it short and sweet.
11. Repeat Their Name – Saying something like “It’s great to meet you, Tom” during the handshake can help you remember their name later on.

Tone and Pitch of Voice,

When you are talking to a customer on the phone, please remember that the only thing they get from you is your voice. They don’t know what you look like, they don’t know what is going on around you, they don’t know what your workspace or workload looks like, from the verbal and non verbal signals they receive from you they will build up a picture in their own head.

When you are communicating face to face than also your pitch and tone will mark an impression of you to the next.

Modulate your voice. 

Speak at a medium volume so that you can be heard, but are not shouting.

Avoid using slang words or casual greetings. 

Use “hello” and “thank-you” rather than “hi” or “thanks”.

Smile before you begin, 

Especially if you are on the telephone. Believe it or not, that smile will translate into your tone of voice and you will sound friendlier and might even feel friendlier.

Either record yourself speaking,

or have someone else listen and  track how many times you use filler words in your speech. (Filler words are words such as “like” or “um” or “right?” that don’t mean anything but fill gaps while you try to find the next words. Some of these will make you sound far less intelligent that you are!) Once you are aware of these words, you will notice them yourself and can then try to avoid using them. Habits can be hard to break, so this will take work.

Don’t end every sentence with a question mark. It makes you sound unsure of what you are talking about and can be extremely distracting for the listener.

Learn from good examples.

Listen to people around you, especially in business settings where there has been some communication training with regard to voice. Many people who work with the telephone on a regular basis have developed very professional quality voice skills, and sometimes just listening and emulating what you hear can be very helpful.

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Three (3) Main Types of Communication

1. Verbal Communication
2. Nonverbal Communication
3. Visual Communication
   
   Verbal Communication 
   Verbal communication seems like the most obvious of the different types of communication. It utilizes the spoken word, either face-to-face or remotely.
   
   Nonverbal CommunicationThese things are often communicated through facial expressions, hand gestures, posture and even appearance, all of which can convey something about the speaker. as we all discussed above.
   
   Visual Communication: 
   Visual types of communication include signs, maps or drawings as well as color or graphic design. These typically reinforce verbal communication, and they help to make a point. 

All Three Communication are work together and if we use a perfect combo of all communications your Confidence Level will get a high boost.  

To be Continue...!!

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